Frequently Asked Questions



Facility & Access

Where is Homeplace Storage located? We are located at 9309 U.S. 64, Murphy, NC 28906.

When can I access my storage unit? Current customers have 24/7 access to the facility using a personal access code.

What are your office hours? Our office hours are by appointment only for all days of the week (Sunday – Saturday). However, you can rent a unit or make payments online at any time.

How do I contact customer service? You can reach us by phone at (828) 305-3073 or via email at homeplacestorage@gmail.com.


Rentals & Payments

Can I rent a unit online? Yes! We offer easy online rentals. You can complete your profile, select a unit, and make your payment directly through our website to move in immediately.

How do I pay my bill? You can make payments online through our "Make a Payment/Login" portal. We strive to provide a hassle-free experience with our easy-to-use software.


Storage Options & Pricing

What sizes of storage units do you offer? We offer a variety of unit sizes to fit your needs:

  • 10' x 10': $75/month
  • 10' x 20': $140/month
  • 10' x 30': $200/month (Check availability)
  • 10' x 40': $265/month (Check availability)

Do you offer parking for vehicles, boats, or RVs? Yes, we offer open lot storage for RVs, boats, and other vehicles.

  • L1 (Open Lot Storage): 10' x 30' space (Max length 30') inside a fence for $75/month.


Security & Features

Is the facility secure? Yes, our facility is fenced, and access is controlled via a personal code to ensure the safety of your belongings.

Do you offer tenant protection? Yes, we have a "Tenant Protection" section on our website. Please check that page or contact us for specific details regarding coverage options for your stored items.