Frequently Asked Questions



Facility & Access

Where is Homeplace Storage located? We are located at 9309 U.S. 64, Murphy, NC 28906.

What are your office hours? Our office hours are by appointment only for all days of the week (Sunday – Saturday). However, you can rent a unit or make payments online at any time.

How do I contact customer service? You can reach us by phone at (828) 305-3073 or via email at homeplacestorage@gmail.com.


Rentals & Payments

How do I pay my bill? You can make payments online through our "Make a Payment/Login" portal. We strive to provide a hassle-free experience with our easy-to-use software.


Storage Options & Pricing

What sizes of storage units do you offer? We offer a variety of unit sizes to fit your needs:

  • 10' x 10': $75/month
  • 10' x 20': $140/month
  • 10' x 30': $200/month (Check availability)
  • 10' x 40': $265/month (Check availability)

Do you offer parking for vehicles, boats, or RVs? Yes, we offer open lot storage for RVs, boats, and other vehicles.

  • L1 (Open Lot Storage): 10' x 30' space (Max length 30') inside a fence for $75/month.


Security & Features

Is the facility secure? Yes, our facility is fenced, and access is controlled via a personal code to ensure the safety of your belongings.

Do you offer tenant protection? Yes, we have a "Tenant Protection" section on our website. Please check that page or contact us for specific details regarding coverage options for your stored items.